Requesting Reports
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Importing Completed Assessment: Administrators Only
You will need the Completed Assessments file that the Session Manager created when the respondent finished the assessment. It has the name Completed Assessments followed by the date and time (and some additional numbers). The extension of the file is .zip and it was placed in the Completed Assessments folder (which is in the MIDSA…
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Export a Completed Assessment
NOTES: Your respondent may not be in the default list, which are reports for which MIDSA has NOT created a report. Go to the top of the window, click on the drop-down menu and choose “Received Reports.” The respondent may be in that list. If your list of respondents is long, you may use the…
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Requesting a Report
Choose Request Report from the workspace or select Request Report from the Report submenu in the Respondent menu. MIDSA displays a table that lists all respondents with a completed assessment but no report. Click on the checkbox next to the respondent(s) for whom you want a report, then click the Get Report button at the…
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The following error message appears: “The archive cannot be accepted because it contains invalid data.”
First, check that it is a Completed Assessments.zip and not an authorization file (.auth). If it is the former, email the Completed Assessments file as an attachment to midsa@midsa.us. In your email message, describe the events leading up to the error (what you did, any unusual events such as lights flashing). MIDSA support will create…
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A Respondent Does Not Appear in the Respondent list or the Request Report Assistant Will Not Open (it is grayed out)
This may be caused by any of the following: To address these three issues: Then, highlight the respondent of choice, choose the Edit button and click on the radio button next to Active. Finally, choose the Active filter from the drop-down list at the top of the page. If none of these actions work, contact…
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Your Password is Not Accepted.
Make sure you are entering a Single User or Administrator password, with uppercase and lowercase letters as you originally input. If you try this repeatedly without success, you can contact MIDSA support to get a temporary username and password to re-register. If this happens, it will not prevent you from getting a report.