The following error message appears: “The archive cannot be accepted because it contains invalid data.”

First, check that it is a Completed Assessments.zip and not an authorization file (.auth). If it is the former, email the Completed Assessments file as an attachment to midsa@midsa.us. In your email message, describe the events leading up to the error (what you did, any unusual events such as lights flashing). MIDSA support will create your reports and email them to you. If it is the latter, choose a Completed Assessments.zip file and try again.